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通過智能制造保持客戶滿意度

當(dāng)你實(shí)現(xiàn)現(xiàn)代化時(shí)，你的客戶也會(huì)獲利。使用連接的設(shè)備和傳感器建立創(chuàng)新型客戶交互；不斷增加專門的功能和服務(wù)，開發(fā)始終符合客戶需求的產(chǎn)品；根據(jù)實(shí)時(shí)和預(yù)測行為分析不斷增加價(jià)值并改良產(chǎn)品設(shè)計(jì)，培養(yǎng)品牌忠誠度。

"With Microsoft, we can build it almost as fast as we can think it. We can exercise the services that fit our use cases and focus on the unique products that energy-market customers expect from us."
平臺(tái)技術(shù)總經(jīng)理 Albert Hofeldt 博士
賦予員工自主權(quán)并增加銷售額

智能工廠也會(huì)使員工的工作方式更加智能。用專門產(chǎn)品和有針對(duì)性的產(chǎn)品吸引新客戶；通過主動(dòng)與客戶互動(dòng)和關(guān)懷客戶來提高客戶滿意度；以及使用客戶和服務(wù)數(shù)據(jù)發(fā)現(xiàn)交叉銷售和追加銷售機(jī)遇，提高銷售團(tuán)隊(duì)效率。

"With this solution, we are able to reinvent the art of manufacturing.Tools, machines, processes working together, all the way from the customer to the sales interaction, helping us deliver an unprecedented level of field service."
總裁 Klas Forsstr?m
通過 IIoT 創(chuàng)建敏捷供應(yīng)鏈

利用先進(jìn)分析工具以及生產(chǎn)、供應(yīng)和銷售的端到端全局視圖，簡化制造流程并實(shí)時(shí)發(fā)現(xiàn)可行的見解。優(yōu)化效率和快速響應(yīng)后，將會(huì)削弱質(zhì)量問題的影響，并且能以更快速度向市場提供產(chǎn)品和服務(wù)。

"What we’re talking about is delivering a degree of collaboration and visibility unheard of in the oil and gas industry. With sensors, software, and the cloud, these disparate assets can become part of a connected enterprise, powered at its core by a rich flow of data."
遠(yuǎn)程應(yīng)用程序監(jiān)視業(yè)務(wù)經(jīng)理 Doug Weber
開發(fā)創(chuàng)新產(chǎn)品，實(shí)現(xiàn)行業(yè)領(lǐng)先

緊跟工業(yè) 4.0 趨勢有助于保持競爭優(yōu)勢。在設(shè)計(jì)流程中參考實(shí)時(shí)產(chǎn)品使用情況數(shù)據(jù)和客戶反饋，使產(chǎn)品一次成功；促進(jìn)團(tuán)隊(duì)、合作伙伴和客戶之間的協(xié)作；以及降低成本和損耗并縮短開發(fā)周期的交付期。

"By replicating our basic methodology, we can scale quickly to target new diseases. Traditional drug development for pharmaceutical companies takes 10 years or more."
首席執(zhí)行官 Stéphane Bancel